ASSESSMENTS

ASSESSMENTS OVERVIEW
 
At CCMC, we are constantly striving to provide important services to you. We are continuing to make available direct debit, electronic checks and credit card options for ease in payment of assessments. Whichever method you choose be very certain that your account number is included so that proper application of your payment can be made. Payment options include credit/debit card, regular check, E-check, direct debit (ACH) and bill pay.
 
  • Assessments at Silos are currently $725 annually, billed quarterly at $181.25.
    • Please make sure to include the full amount of dollars and cents owed when making payments, as the account system will register any negative balance and may result in additional late fees. (Example: making a payment for $181 instead of $181.25 may result in an initial and escalating $25 late fee for the owed .25 cents.)
  • Assessment payments are currently due January 1, April 1, July 1, and October 1.
  • For the ways in which you can pay your quarterly assessments, please visit the payment options below.
  • To learn what assessments are used for, please visit the Homeowner's Association section of the Frequently Asked Questions page.
  • To learn how assessments are spent, all Silos financials can be viewed on the Financials page for registered residents (must be fully closed on home and request a login on LifeAtSilos.com for access.)
  • If you are due to pay your assessments this quarter, a paper bill should have been sent to you in the mail with your homeowner account number on it.
  • It is the sole responsibility for Homeowners to stay current on their accounts and any amounts owed.
  • As a reminder, non-payment of assessments can result in fines, loss of amenities privileges, collections processes, notifications from the HOA's legal team including but not limited to: mailed letters, certified letters, and liens.
  • From time to time, Special Assessments may be rendered, at the discretion of the Board, for unanticipated financial coverages for unexpected events or incidents.  Needs for special assessments may include, but are not limited to:  amenity improvements, legal fees, insurance, needed services not previously included in the budget, etc.
  • The HOA is not responsible for HOA Assessment bills, notifications, or violation notifications that are lost in the mail and not received by the homeowner.
New Homeowners
 
  • Typically the lender will include a prorated Assessments amount for the quarter the resident closed on the home, and one full next quarter payment; however, this is not always the case.  Please check your closing documents (typically your Closing Disclosure,) to find out what assessments payments, if any, may have been included in your closing costs.
  • It is advised to check your Closing Disclosure from the title company to see what was included in your closing costs and if you may owe soon after moving in.  If you are unsure of what may or may not have been included, or if you are due for payment, please reach out for help using the information in the Homeowner Account Information & Help section below.
  • It can take anywhere from 2-10 weeks after closing for a homeowner account number to be assigned to you, so an attempt at making a payment soon after moving in may not be possible, as the HOA will not be able to process your payment without an account number.
 
 
July 2023:  New HOA Bank Information
 
Please note:  As of July 19, 2023, as a company, CCMC switched bank services from Pacific Western Bank to Alliance Association Bank in order to better serve residents.
 
Residents will no longer be able to make payment information to Pacific Western Bank, and will need to take the appropriate action to make payments to Alliance Association Bank after July 19, 2023, including:
  • Registering for a new account on Alliance Association Bank's website for online payments
  • Changing the remittance address for mailed payments and direct debits.
  • See the payment information section below for instructions on how to update information for the various payment methods.

Click here to view the email sent out to residents to explain any action that residents would need to take to update their online payments.
 
CCMC and Alliance Association Bank are not related companies. To comply with privacy laws, we do not share personal information.
 


HOMEOWNER ACCOUNT INFORMATION & HELP
 
To view your current account balance online, including HOA assessments and violation fines, click here:
 
 
If you have any assessment related questions, concerns, or are facing a current financial hardship and need to discuss payment options, please email the Community Manager via the Contact Us page.
 
If you have questions about a violation fine or if the Community Manager is unavailable, please reach out to the Community Standards Coordinator via the Contact Us page.
 
If you are unable to get in touch with the Community Manager or Community Standards Coordinator, you can reach out to CCMC’s Customer Service Support Team at 1-833-301-4538.
 
 
 
WAYS TO PAY
 
 
In Person:
Checks or money orders may be brought to the Silos Farmhouse Amenity Center during business hours and given to a staff member or left in the dropbox outside the front door 24/7.  The association does not take cash or card payments in person.
 
Important when filling out a check/money order, please make sure to legibly include:
  • Homeowner name
  • CURRENT Silos Address
  • "Assessment Payment" on the memo line
  • Please make sure to sign the FRONT, and NOT the back of the check or money order.  If checks and money orders are signed on the back, the association is not able to process them and you will need to provide another one. 
 
 
Electronic Check or Debit/Credit Cards:
  • Online Payments may take up to five business days to process and post to your account. We recommend all payments be submitted at least five business days before the due date indicated on your invoice or coupon to avoid late charges.
  • American Express, Discover, Master Card and Visa are accepted.
  • Online Payments:
    • Please visit https://ccmcnet.com/portal/ 
    • Choose "Make a Payment."
    • Choose one of the following payment options:
    • New Users
      • Setup Account
        • Information needed to complete your account setup with AAB:
          • Management Company ID: 6675
          • Association ID: 0235
          • Account Number: located on your paper statement, or reach out to the Community Manager or Community Standards Coordinator via the Contact Us page.
  • Debit/Credit Card or E-Check One-Time Payment:
    • Please visit:  https://pay.allianceassociationbank.com/OneTimePayment/PropertyInfo
    • The bank charges a $2.95 fee per transaction for use of one-time eCheck payment.
    • The bank charges a $5.00 flat processing fee per debit card transaction and a 3.5% per credit card transaction.
      American Express, Discover, Master Card and Visa are accepted.
  • Recurring Direct Debit:
    • This service is FREE.
    • If you establish recurring payments with Alliance Association Bank and your assessment changes, it will be necessary to update your payment with any noted changes to your assessment value. 
 
 
 
 
To Mail In A Check:
When paying by mail or through your online bill payment service, it is imperative that separate checks and
envelopes be used for each account. Each check should also list the account number to ensure accurate application of
funds.
 
Please make sure you mail your coupon/statement stub with your payment. Any payments that cannot be processed
automatically by the payment processing service center will be processed by converting your paper check into an
electronic check transaction.
 
The remittance address for your mailed payments is:
Silos Community Association, Inc.
 c/o CCMC Processing Center 
 PO Box 93327
 Las Vegas, NV 89193-3327
 
 
 
Bill-Payment Services:
If you are using a bill-payment service, please review your account number and remittance address. Many bill-payment services remit electronically and the correct account number is essential for proper posting. If your assessment rate changes in the future, you must also update your bill-payment processor.
 
Remittance Address:
Silos Community Association, Inc.
 c/o CCMC Processing Center 
 PO Box 93327
 Las Vegas, NV 89193-3327
 
 
 
Phone Payments:
Phone payments are not available.