NEW RESIDENT
Welcome to Silos!
Your New Homeowner Guide
Welcome to the Silos Community Association! We’re so glad you’re here. This page is designed to help new residents get settled in quickly and comfortably. Below you’ll find essential information about access cards, trash collection, utilities, and more.
Amenity Access Cards
Access to the Farmhouse Amenity Center requires a quick onboarding (about 15–20 minutes) followed by in-person pickup.
- Watch the onboarding presentation →
- Complete the onboarding quiz & forms →
- Pick up cards at the HOA office weekdays, 3:00–5:00 PM.
Can’t make that window? Email the Lifestyle Director to schedule another time: cdungan@ccmcnet.com. - Register for community emails →
Reminder: If you didn’t upload your closing documents or lease during the form, email them to cdungan@ccmcnet.com or bring a copy when you pick up your cards.
Trash & Recycling
The Silos Community Association maintains an exclusive waste management contract with Republic Services. Residents must set up and pay for their own trash and recycling service directly with Republic — these costs are not included in HOA assessments.
- Phone: (210) 304-2700
- Email: SAHOA@republicservices.com
- Website: Republic Services Recycling & Waste Solutions →
Collection Day: Friday
Trash bins may be placed curbside after 6:00 PM on Thursdays and must be stored out of view by the evening of collection day.
Mail & Packages
Residents must visit the local post office with closing paperwork or proof of address to request mailbox number and keys. Mail carriers will typically deliver keys once the lock is changed, which may take several weeks.
During this time, you may need to pick up mail directly from the post office. Please contact USPS for assistance or replacement keys.
- Post Office: Frank Tejada Station, 7411 Barlite Blvd, San Antonio, TX 78224
- Hours: Mon–Fri 8:00 AM–5:30 PM; Sat 8:00 AM–1:00 PM
- Phone: (800) 275-8777
- Website: usps.com →
Utilities
Residents are responsible for setting up their own utility services. Below are the primary providers serving the Silos community.
- Electric & Gas: CPS Energy — (210) 353-2222 | cpsenergy.com →
- Water: San Antonio Water System (SAWS) — (210) 704-7297 | saws.org →
- Internet, Cable & Phone:
- AT&T — (877) 910-0501 | att.com →
- Spectrum — (833) 267-6094 | spectrum.com →
Builder Warranty
If you experience an issue related to your home’s construction, please submit a service request directly through the Lennar Resident Portal at mylennar.com →.
All construction and warranty matters are handled by Lennar. Submitting a ticket through the portal helps establish a record of your request and ensures it’s directed to the appropriate department.
HOA & Management
The Silos Community Association is professionally managed by CCMC. For questions about your account, amenities, or community events, please reach out to the management team.
Email: silotx@ccmcnet.com
Phone: (210) 555-1234
Download the New Homeowner Welcome Packet
This guide includes key community contacts, maps, and helpful tips for living in Silos.
Download Packet